Terms and Conditions
TERMS & CONDITIONS
Terms of sale
1. Products and pricing
All Products or services information listed on our site are subject to change, including product information, pricing, and availability. ********* reserves the right, at any time, to modify, suspend, or discontinue any site information or the sale of any product with or without notice.
Unless otherwise noted, the strike-through price displayed for products on our site is based on the suggested retail price for the product provided to ********* by the manufacturer or vendor. Certain products on our site are similar - but not identical - to products sold through other retailers. In this case, the strike-through price represents the estimated regular retail value of a comparable item of similar quality offered elsewhere. Because we sell our products to the United States and United Kingdom, the strike-through price may or may not represent the prevailing price at any particular time or in every location, and we make no promises about the reliability or accuracy of any such information. For international sales, the strike-through price represents the retail price suggested to ******* by the manufacturer or vendor, based on what such items would be sold for in the US and United Kingdom market, plus exchange rate conversion and, if applicable, an adjustment for additional international surcharges that cover items such as taxes, duties, and shipping. *********** will always endeavor to offer you products of best quality and reasonable price.
2. Payment terms
For each product you order on our site, you agree to pay the price applicable for the product at the time you submit your order. The final order total consists of the price of your items and its correspondent shipping cost. Payment will be deducted from your credit card account. We support the VISA\MASTER\JCB.
3. Shipping policy
Currently, ********* ships to the Global. Our shipping method is DHL and we are free shipping. We will ship within 3 days, roughly 3-4 days you can receive the bags.
4. Return & Exchange policy
We will try our best to make sure the products shipped to our customers are in good quality.
a).Return& Refund
Products with quality problem in 7 days (from the date products were received) can be returned and refund.
Customer needs to send the products back to the designated returning address which will be provided to you by email. A full refund will be proceeded after receiving the returned package.
Color aberration is existed due to the color effect by the PC monitor and lighting condition. The quality problem is not included with color aberration.
Quality problem can be defined as obvious quality defects, not following the customization requirement of customer and size deviation from the original size criteria as well as required measurements.
For the dispute on size deviation, please take some photographs on the merchandise by laying it on the ground and place a tape-measure to measure out the problem. Customer shall submit the photographs to *********** and ********** may have the designated personnel to take the dispute and a reply will be offered within 24 hours.
By considering the uniqueness of the product in the event of the product is in Custom Made. We can offer you a revise service based on your requirement. The return or exchange of the product in Custom Made is not accepted.
We don’t take any responsibility on the delay of your using the product if the processing of Custom Made order is delayed due to the late remittance of product fare and arise with dispute on item return or exchange.
We don’t accept the request for the return of your received product in the event of product did not meet your requirement on the change of style from the original product design. We shall strictly follow your requirement on the change of the original design of product after you paid for the relevant order you placed.
We made the items by strictly follow with the style and the material displayed on the site, all requests for returns such as not like the picture I ordered, dissatisfy about the quality and not the material I like etc, are not accepted.
In case of your not satisfied about the product received from us, please contact our customer service as soon as possible.
For maintain your own interests, we don't accept the returning of the goods you are not satisfied without a Return Authorization. We are neither responsible for the refund nor take over your dispute on the product after your return the goods without the Return Authorization and caused the package missing during the return.
b). Return & Exchange
All exchanges must be addressed within 14 days of receiving products. In order to make an exchange, all items must be in original, unworn, dead stock condition, with original packing or you will not qualify for an exchange. Exchanges can only be made if the products were factory defects and/or it was a result of our mistakes.
Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
********* reserves the right to apply this charge to any exchange! We will not accept returns if we sent you the correct products but you can exchange it for the one you want.
Read our policy and make sure you select the correct product,color and size and ask any question about the products before you purchase! You can contact us at **********.
Instructions for Returning Goods
Before returning goods, please contact us first to discuss the issues you are having. In over 90% of cases we are able to sort out the problem, without you having to send anything back.
If there are irremediable defects with the goods, you can return them back exchange under our 7 Days Refund / 14 Days Exchange warranty.
Please email your order number to ***********, our Customer Service Department will offer you our return code and return address, also some important instructions.
The returned order number should be displayed on the outside of the box you are returning to ********.
Generally we advise you to return faulty goods by Post Office rather than couriers like DHL, UPS, these couriers are much expensive than Post Office.
Was this page helpful? If not, contact us .
Modification
********* reserves the right, at any time, to modify, suspend, or discontinue the site or any part with or without notice. You agree that *********** is not liable to you or to any third party for any modification, suspension, or discontinuance of the site or any part.
We reserve the right at all times to discontinue or modify any part of these Terms & Conditions in our sole discretion. If we make changes that affect your use of the site or our services, we will post notice of the change on the Terms & Conditions page. Any changes to these Terms & Conditions will be effective upon our posting of the notice. If you do not agree to the changes, you may close your account, and you should not use the site or any services offered through the site after the effective date of the changes. We suggest that you revisit our Terms & Conditions regularly to ensure that you stay informed of any changes.
User content
Except for any personally identifiable information we may collect from you under the guidelines established in our Privacy Policy, any material, information or other communication you transmit, upload or post on our site will be considered non-confidential and non-proprietary. ********** is not obliged to these user contents. *****************will be free to copy, disclose, distribute, incorporate and otherwise use the user content and all data, images, sounds, text, and other information provided by you for whatever purposes.
Third party sites
Our site may contain links to third party sites, for example, social media sites such as Facebook and Twitter. Such third party sites are not under the control of *********. *********** is not responsible for any third party sites. You agree that you use all third party sites at your own risk. When you link to a third party site, you agree to comply with the applicable service provider’s terms and policies, including privacy and data gathering practices.
Disclaimer of warranty
You expressly agree that use of the site is at your sole risk. None of *********, its subsidiaries or affiliates or any of their respective employees, agents, merchants, third-party content providers or licensors or any of their officers, directors, employees or agents, warrant that use of the site will be uninterrupted, secure, virus-free or error free, nor do they make any warranty as to (a) the results that may be obtained from use of the site, or (b) the accuracy, completeness or reliability of (i) the content on the site, including, without limitation, products or services, (ii) descriptions of products or services, or (iii) user content provided through the site. The site and all content, user content and other information contained on the site, products and services accessible or available through the site, are made accessible or available on an “as is” and “as available” basis. To the extent allowed by applicable law, *************** hereby disclaims any and all representations, warranties and conditions, whether express, implied, or statutory, as to the operation of the site or the content, user content or other information contained on the site or the products or services accessible or available through the site, including, without limitation, those of title, non-infringement, non-interference, merchantability, suitability and fitness for a particular purpose, as well as warranties implied from a course of performance or course of dealing.
Limitations of liability
In no event shall **********, its affiliates or any of their respective employees, officers, directors, agents, merchants, partners, third-party content providers or licensors, or any of their officers, directors, employees or agents, be liable for any indirect, incidental, special, consequential, lost profit, lost business, or punitive damages arising out of, related to, or in connection with any of the following: (1) your use of the site, the content, user content, including, without limitation, any personal information, and any other information either contained in the site or submitted by you to the site; (2) your inability to use the site; (3) modification or removal of content submitted to the site; (4) the products and services accessible or available on the site; (5) these terms & conditions. To the maximum extent permitted by applicable laws, in no event will **********s total aggregate liability in connection with a product or service exceed the actual amounts paid by you for the applicable product or service.
Force majeure
********* shall be excused from performance under these Terms & Conditions, to the extent it is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of *******.
Applicable law
The effectiveness, interpretation, revisions, implementation and dispute resolution of this agreement will be subject to the laws of the people’s republic of china and any conflicting legal rules or principles of people’s republic of china will not be applicable to this agreement. All disputes, issues or claims arising from this agreement, including breach of contract and the validity and termination of this agreement, will be arbitrated in south china international economic and trade arbitration commission (scia) administered arbitration rules valid at the time of submission of the arbitration notice. There will be three (3) arbitrators, and the arbitration proceedings will be in chinese.
Terms of sale
1. Products and pricing
All Products or services information listed on our site are subject to change, including product information, pricing, and availability. ********* reserves the right, at any time, to modify, suspend, or discontinue any site information or the sale of any product with or without notice.
Unless otherwise noted, the strike-through price displayed for products on our site is based on the suggested retail price for the product provided to ********* by the manufacturer or vendor. Certain products on our site are similar - but not identical - to products sold through other retailers. In this case, the strike-through price represents the estimated regular retail value of a comparable item of similar quality offered elsewhere. Because we sell our products to the United States and United Kingdom, the strike-through price may or may not represent the prevailing price at any particular time or in every location, and we make no promises about the reliability or accuracy of any such information. For international sales, the strike-through price represents the retail price suggested to ******* by the manufacturer or vendor, based on what such items would be sold for in the US and United Kingdom market, plus exchange rate conversion and, if applicable, an adjustment for additional international surcharges that cover items such as taxes, duties, and shipping. *********** will always endeavor to offer you products of best quality and reasonable price.
2. Payment terms
For each product you order on our site, you agree to pay the price applicable for the product at the time you submit your order. The final order total consists of the price of your items and its correspondent shipping cost. Payment will be deducted from your credit card account. We support the VISA\MASTER\JCB.
3. Shipping policy
Currently, ********* ships to the Global. Our shipping method is DHL and we are free shipping. We will ship within 3 days, roughly 3-4 days you can receive the bags.
4. Return & Exchange policy
We will try our best to make sure the products shipped to our customers are in good quality.
a).Return& Refund
Products with quality problem in 7 days (from the date products were received) can be returned and refund.
Customer needs to send the products back to the designated returning address which will be provided to you by email. A full refund will be proceeded after receiving the returned package.
Color aberration is existed due to the color effect by the PC monitor and lighting condition. The quality problem is not included with color aberration.
Quality problem can be defined as obvious quality defects, not following the customization requirement of customer and size deviation from the original size criteria as well as required measurements.
For the dispute on size deviation, please take some photographs on the merchandise by laying it on the ground and place a tape-measure to measure out the problem. Customer shall submit the photographs to *********** and ********** may have the designated personnel to take the dispute and a reply will be offered within 24 hours.
By considering the uniqueness of the product in the event of the product is in Custom Made. We can offer you a revise service based on your requirement. The return or exchange of the product in Custom Made is not accepted.
We don’t take any responsibility on the delay of your using the product if the processing of Custom Made order is delayed due to the late remittance of product fare and arise with dispute on item return or exchange.
We don’t accept the request for the return of your received product in the event of product did not meet your requirement on the change of style from the original product design. We shall strictly follow your requirement on the change of the original design of product after you paid for the relevant order you placed.
We made the items by strictly follow with the style and the material displayed on the site, all requests for returns such as not like the picture I ordered, dissatisfy about the quality and not the material I like etc, are not accepted.
In case of your not satisfied about the product received from us, please contact our customer service as soon as possible.
For maintain your own interests, we don't accept the returning of the goods you are not satisfied without a Return Authorization. We are neither responsible for the refund nor take over your dispute on the product after your return the goods without the Return Authorization and caused the package missing during the return.
b). Return & Exchange
All exchanges must be addressed within 14 days of receiving products. In order to make an exchange, all items must be in original, unworn, dead stock condition, with original packing or you will not qualify for an exchange. Exchanges can only be made if the products were factory defects and/or it was a result of our mistakes.
Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
********* reserves the right to apply this charge to any exchange! We will not accept returns if we sent you the correct products but you can exchange it for the one you want.
Read our policy and make sure you select the correct product,color and size and ask any question about the products before you purchase! You can contact us at **********.
Instructions for Returning Goods
Before returning goods, please contact us first to discuss the issues you are having. In over 90% of cases we are able to sort out the problem, without you having to send anything back.
If there are irremediable defects with the goods, you can return them back exchange under our 7 Days Refund / 14 Days Exchange warranty.
Please email your order number to ***********, our Customer Service Department will offer you our return code and return address, also some important instructions.
The returned order number should be displayed on the outside of the box you are returning to ********.
Generally we advise you to return faulty goods by Post Office rather than couriers like DHL, UPS, these couriers are much expensive than Post Office.
Was this page helpful? If not, contact us .
Modification
********* reserves the right, at any time, to modify, suspend, or discontinue the site or any part with or without notice. You agree that *********** is not liable to you or to any third party for any modification, suspension, or discontinuance of the site or any part.
We reserve the right at all times to discontinue or modify any part of these Terms & Conditions in our sole discretion. If we make changes that affect your use of the site or our services, we will post notice of the change on the Terms & Conditions page. Any changes to these Terms & Conditions will be effective upon our posting of the notice. If you do not agree to the changes, you may close your account, and you should not use the site or any services offered through the site after the effective date of the changes. We suggest that you revisit our Terms & Conditions regularly to ensure that you stay informed of any changes.
User content
Except for any personally identifiable information we may collect from you under the guidelines established in our Privacy Policy, any material, information or other communication you transmit, upload or post on our site will be considered non-confidential and non-proprietary. ********** is not obliged to these user contents. *****************will be free to copy, disclose, distribute, incorporate and otherwise use the user content and all data, images, sounds, text, and other information provided by you for whatever purposes.
Third party sites
Our site may contain links to third party sites, for example, social media sites such as Facebook and Twitter. Such third party sites are not under the control of *********. *********** is not responsible for any third party sites. You agree that you use all third party sites at your own risk. When you link to a third party site, you agree to comply with the applicable service provider’s terms and policies, including privacy and data gathering practices.
Disclaimer of warranty
You expressly agree that use of the site is at your sole risk. None of *********, its subsidiaries or affiliates or any of their respective employees, agents, merchants, third-party content providers or licensors or any of their officers, directors, employees or agents, warrant that use of the site will be uninterrupted, secure, virus-free or error free, nor do they make any warranty as to (a) the results that may be obtained from use of the site, or (b) the accuracy, completeness or reliability of (i) the content on the site, including, without limitation, products or services, (ii) descriptions of products or services, or (iii) user content provided through the site. The site and all content, user content and other information contained on the site, products and services accessible or available through the site, are made accessible or available on an “as is” and “as available” basis. To the extent allowed by applicable law, *************** hereby disclaims any and all representations, warranties and conditions, whether express, implied, or statutory, as to the operation of the site or the content, user content or other information contained on the site or the products or services accessible or available through the site, including, without limitation, those of title, non-infringement, non-interference, merchantability, suitability and fitness for a particular purpose, as well as warranties implied from a course of performance or course of dealing.
Limitations of liability
In no event shall **********, its affiliates or any of their respective employees, officers, directors, agents, merchants, partners, third-party content providers or licensors, or any of their officers, directors, employees or agents, be liable for any indirect, incidental, special, consequential, lost profit, lost business, or punitive damages arising out of, related to, or in connection with any of the following: (1) your use of the site, the content, user content, including, without limitation, any personal information, and any other information either contained in the site or submitted by you to the site; (2) your inability to use the site; (3) modification or removal of content submitted to the site; (4) the products and services accessible or available on the site; (5) these terms & conditions. To the maximum extent permitted by applicable laws, in no event will **********s total aggregate liability in connection with a product or service exceed the actual amounts paid by you for the applicable product or service.
Force majeure
********* shall be excused from performance under these Terms & Conditions, to the extent it is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of *******.
Applicable law
The effectiveness, interpretation, revisions, implementation and dispute resolution of this agreement will be subject to the laws of the people’s republic of china and any conflicting legal rules or principles of people’s republic of china will not be applicable to this agreement. All disputes, issues or claims arising from this agreement, including breach of contract and the validity and termination of this agreement, will be arbitrated in south china international economic and trade arbitration commission (scia) administered arbitration rules valid at the time of submission of the arbitration notice. There will be three (3) arbitrators, and the arbitration proceedings will be in chinese.